Last Updated: October 28, 2026

Welcome to Grow Flora Foliage.

These Terms of Service ("Terms") apply to your access to and use of our website, as well as any purchases made through Grow Flora Foliage.

By visiting our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, please refrain from using our website or purchasing our products.

1. About Grow Flora Foliage

Grow Flora Foliage offers a diverse and expanding range of plants and gardening supplies, including live plants, seeds, bulbs, cuttings, starter plants, scionwood, roots and tubers, fruit trees and plants, flowering plants, herbs, edible plants, and other gardening-related products.

Depending on the product and order requirements, items may be prepared, processed, or shipped from different locations or through third-party service providers.

2. Eligibility

By accessing our website or making a purchase, you confirm that:

• You have the legal capacity to enter into a binding agreement.
• All information you submit is accurate, complete, and up to date.
• You will use our website and services only for lawful purposes.

If you do not have the legal capacity to enter into a binding agreement, you may not place an order through our website unless a parent, guardian, or other legally authorized individual is involved, where permitted by applicable law.

3. Acceptable Use of Our Website

You agree to access and use our website in compliance with all applicable laws and regulations.

You must not:

• Use our website for any unlawful activity.
• Attempt to access restricted areas, systems, or data without authorization.
• Disrupt, damage, or compromise the website's operation or security.
• Upload or introduce malicious software, harmful code, or similar materials.
• Use automated tools to scrape, reproduce, or collect website content without permission.
• Submit fraudulent orders, false claims, misleading information, or dishonest disputes.
• Misuse or abuse our customer support services.

We reserve the right to suspend, restrict, or terminate access to our website if we reasonably determine that these Terms have been violated.

4. Products and Product Information

We make reasonable efforts to ensure that our product descriptions, photographs, availability details, and other product information are accurate.

However, plants, seeds, and other natural products may differ from one item to another.

Natural variations may include differences in:

• Size
• Shape
• Color
• Foliage
• Growth habit
• Dormancy
• Seasonal appearance
• Root or stem development

Photographs displayed on our website are intended to illustrate the general characteristics and variety of each product. The item you receive may naturally differ from the images provided.

Product descriptions, photographs, specifications, availability, and prices may be revised or updated without prior notice.

5. Natural Products and Growing Guarantees

Plants and other plant materials are living or natural products whose performance depends on various conditions.

We do not guarantee:

• Successful seed germination
• Rooting of cuttings or propagation materials
• Successful plant growth
• Plant survival after delivery
• Flowering
• Fruit production
• Crop yield
• A particular mature appearance
• A specific growth rate

Growing outcomes depend on factors beyond our reasonable control, including climate, temperature, soil quality, lighting, watering, planting techniques, environmental conditions, and ongoing care.

By purchasing our products, you acknowledge that these natural variations and growing limitations exist and that results may differ between customers and growing environments.

6. Orders and Acceptance

All orders are subject to product availability and acceptance by Grow Flora Foliage.

When placing an order, you agree to provide accurate and complete information, including:

• Your name
• Shipping address
• Billing information
• Email address
• Any other details required to process your purchase

We reserve the right to take appropriate action regarding orders, including:

• Declining an order
• Canceling an order
• Limiting purchase quantities
• Correcting pricing or product listing errors
• Restricting purchases due to product availability or shipping limitations

If we cancel an order after payment has been collected, we will refund the applicable amount paid for the canceled product or order.

7. Pricing and Payment

Prices are displayed in the currency specified during checkout and may be changed without prior notice.

Although we take reasonable steps to maintain accurate pricing and product information, errors may occasionally occur.

If we discover a significant pricing discrepancy or product information error, we may contact you to discuss the order or cancel the affected purchase.

Payment must be successfully completed using one of the payment methods offered at checkout before an order can proceed to processing.

8. Shipping

We currently ship within the United States only and provide free shipping on orders within the United States.

Orders are generally processed within 3–7 business days, Monday through Friday, excluding holidays.

Processing may require additional time during busy seasons or when special product preparation is necessary. In certain circumstances, processing may take approximately 2–4 weeks, depending on product availability, readiness, and fulfillment requirements.

After dispatch, delivery generally takes 3–7 business days.

All processing and delivery timeframes are estimates and are not guaranteed.

Depending on fulfillment arrangements, products in a single order may be shipped from different locations and may arrive in separate packages or on different dates.

For further information about shipping and delivery, please refer to our Shipping Policy.

9. Agricultural and Shipping Restrictions

Certain plants, seeds, bulbs, cuttings, roots, scionwood, and other plant materials may be subject to federal, state, or local agricultural laws, quarantine requirements, or other shipping restrictions.

As a result, some products may not be available for delivery to specific destinations.

We will make reasonable efforts to identify applicable restrictions and will not knowingly ship products to destinations where shipment is prohibited or where required conditions cannot be satisfied.

Depending on the situation, we may:

• Prevent certain products from being purchased or shipped to restricted destinations.
• Adjust packaging or shipping procedures when necessary.
• Cancel an affected product or order.
• Refund payment for an affected item if payment has already been received.

Customers are responsible for providing a valid and accurate shipping destination and complying with applicable laws governing the receipt, possession, planting, and use of plant materials.

10. Returns and Refunds

All sales are final.

Because many of our products are living, natural, or perishable, most plants, seeds, cuttings, bulbs, roots, scionwood, and other plant materials are not eligible for return.

We generally do not offer returns, refunds, or replacements for the following circumstances:

• Change of mind
• Products that are no longer wanted
• Healthy plants or plant materials
• Failure of seeds to germinate or plants to grow
• Plant deterioration after delivery
• Plant death resulting from conditions after delivery
• Normal stress associated with shipping
• Minor cosmetic imperfections
• Improper planting methods or inadequate care
• Shipping delays
• Packages marked as delivered
• Incorrect or incomplete shipping addresses
• Packages refused or abandoned by the customer

If an order arrives damaged, contains an incorrect item, or presents another qualifying issue, you must contact us within 48 hours of delivery.

Claims are assessed individually and may require photographs or additional supporting information.

Please consult our Return & Refund Policy for the complete requirements, exclusions, and claim procedures.

11. Order Cancellations and Address Changes

Please submit any order cancellation request as soon as possible after completing your purchase.

Orders may enter processing shortly after submission, so we cannot guarantee that a cancellation request can be accommodated once processing has started.

If you need to correct or update your shipping address, please contact us promptly through our Contact Us page.

Address modifications may no longer be possible after an order has entered processing or has been shipped.

12. Carrier Delays and Delivery Problems

All shipping and delivery matters are subject to the provisions of our Shipping Policy.

We are not responsible for delays caused by shipping carriers, severe weather, natural disasters, seasonal shipping volumes, transportation interruptions, or other circumstances beyond our reasonable control.

If tracking information identifies a package as "Delivered", carrier confirmation may be considered when reviewing a delivery-related claim.

If you cannot locate a package that has been marked as delivered, we recommend contacting the carrier first to investigate the delivery status.

13. Intellectual Property

All materials displayed on our website, including but not limited to:

• Logos
• Branding and other brand elements
• Written content
• Product descriptions
• Photographs
• Graphics
• Website layouts and designs
• Other original materials

are owned by Grow Flora Foliage or used with appropriate authorization and may be protected by applicable intellectual property laws.

Unless permitted by applicable law or authorized in writing by us, you may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content.

14. User-Submitted Content

If you submit reviews, comments, photographs, or other materials to Grow Flora Foliage, you confirm that you have the necessary rights to provide such content and that your submission does not violate applicable laws or the rights of any third party.

To the extent permitted by applicable law, submitting content grants Grow Flora Foliage a non-exclusive, royalty-free license to use, reproduce, display, and publish that content in connection with our website, products, and business activities.

We reserve the right to remove content that we consider unlawful, deceptive, abusive, offensive, or otherwise inappropriate.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and products are provided on an "as is" and "as available" basis.

We do not warrant or guarantee that:

• Our website will remain continuously available or operate without interruption.
• Our website will be entirely free of errors.
• All website information will always be current, complete, or free from typographical mistakes.
• Products will achieve specific growing outcomes.
• Seeds will germinate at a particular rate.
• Plants or propagation materials will survive or grow successfully in a particular environment.

Nothing in these Terms is intended to exclude any warranty, protection, or consumer right that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Grow Flora Foliage shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

• Your use of our website
• Your inability to access our website
• The purchase or use of our products
• Plant growth or performance
• Seed germination
• Plant survival
• Improper planting methods or inadequate care
• Environmental or growing conditions
• Shipping or carrier delays
• Incorrect shipping information supplied by the customer

To the extent permitted by applicable law, our liability concerning a particular product or order shall not exceed the amount paid for the affected product or order.

Nothing in this section excludes or restricts liability that cannot legally be excluded or restricted under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Grow Flora Foliage against claims, losses, damages, liabilities, and reasonable expenses arising from:

• Your breach of these Terms
• Your unlawful use of our website
• Your misuse of our products
• Your violation of applicable laws or regulations
• Your infringement of another party's rights

This obligation applies only to the extent allowed by applicable law.

18. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy describes how we collect, use, retain, and share personal information, as well as certain privacy rights and choices that may be available to you.

19. Third-Party Services and Websites

Our website may rely on or interact with third-party services to operate our store, process payments, fulfill orders, arrange shipping, maintain website functionality, or provide other necessary services.

We may also include links to external websites operated by third parties.

Grow Flora Foliage is not responsible for the content, availability, security, or privacy practices of third-party websites or services that we do not control.

Your interactions with third-party services may be governed by their own terms, conditions, and privacy policies.

20. Force Majeure

Grow Flora Foliage shall not be responsible for delays or failures to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

• Severe weather
• Natural disasters
• Government actions
• Agricultural or quarantine restrictions
• Transportation disruptions
• Shipping carrier interruptions
• Labor disputes or disruptions
• Utility outages or technology failures
• Other events beyond our reasonable control

When such circumstances arise, we will make reasonable efforts to fulfill affected orders when circumstances permit.

21. Changes to These Terms

We may revise or update these Terms periodically.

Unless applicable law requires otherwise, any revisions will take effect when the updated Terms are published on our website.

The Last Updated date displayed at the beginning of this page will be revised when changes are made.

If you continue using our website after updated Terms have been published, your continued use will constitute acceptance of the revised Terms to the extent permitted by applicable law.

22. Contact Us

If you have questions about these Terms, your order, or any of our policies, please visit our Contact Us page and complete the online contact form.

When contacting us about an order, please include your order number and any relevant details to help us review your inquiry and provide assistance.

Grow Flora Foliage